Last updated: 26 June 2026
1. Who We Are
Topsy Turvy (“we”, “us”, “our”) operates a children’s play centre at Plot No. 15, Everise, WHC Road, Shankar Nagar, Nagpur, Maharashtra 440010, India, along with this website. This Privacy Policy explains what personal information we collect when you use our website, and how we use, store and protect it.
2. What Information We Collect
Information you provide directly: when you fill in our Contact form or our Brochure Download form, we collect your name, phone number and/or email address, and any message you choose to share with us.
Information collected automatically: like most websites, our server automatically records standard technical information such as IP address, browser type and the pages you visit, for basic security purposes.
We do not collect any payment information through this website, and we do not currently use third-party advertising or analytics tracking scripts.
3. How We Use Your Information
- To respond to enquiries about visits, birthday parties and outdoor event bookings.
- To send you pricing information or our brochure when you request it.
- To contact you by phone, email or WhatsApp regarding your enquiry or booking.
- To maintain the security and proper functioning of our website.
4. Third-Party Services
Our website uses the following third-party services, each governed by its own privacy policy:
- Google Maps, to show our location and provide directions on our Contact page.
- Google Reviews / Google Business Profile, to display our public customer reviews.
- WhatsApp Business, when you choose to message us via a WhatsApp link, which is governed by WhatsApp’s own privacy policy.
- Our email and web hosting providers, used to receive and respond to your form submissions.
5. Cookies
Our website uses only the minimal cookies required for it to function correctly, such as session cookies. We do not currently use cookies for advertising or third-party tracking.
6. Data Sharing
We do not sell or rent your personal information to third parties. We share enquiry details only internally with our team, to respond to your booking or question, and with the service providers listed above where necessary to operate our forms and email system.
7. Data Retention
We retain enquiry and booking information only for as long as necessary to respond to you and maintain our business records, after which it is deleted or anonymised.
8. Children’s Privacy
Topsy Turvy is a play centre for children, and our service is designed for families. This website itself, however, is intended for use by parents and guardians, and we do not knowingly collect personal information directly from children through it. Any information submitted through our forms is provided by a parent or guardian.
9. Your Rights
Depending on applicable law, including India’s Digital Personal Data Protection Act, 2023, you may have the right to access, correct or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.
10. Data Security
We take reasonable technical and organisational measures to protect the personal information you share with us from unauthorised access, loss or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Topsy Turvy
Plot No. 15, Everise, WHC Road, Shankar Nagar, Nagpur, Maharashtra 440010
Phone: 7887847000
Email: contact@topsyturvy.in